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| Ra Ra Rasputin |
From the customer's perspective:
After waiting in hunger in a queue for more than an hour for a piece of the now easily the world's most famous poultry flesh, he was told right on his face that their prized merchandise was finished just when his turn was up. That is it! At least they could be forewarned that their supply was low. When he stated her case, what he got was a rude reply that screamed of need for social etiquette and emphasis in customer service 101. After all, he had his rights, he was a paying customer. Being a multinational company with standard operating procedure manuals, KFC should know how to handle such situations amicably. Shameful!
From the workers' point of view:
Here I am working day in day out for a measly RM4 per hour whilst the cost of living escalates exponentially. And the demands and the volume of the customers just keep on climbing. Just because they are paying and financially superior to us, they think we are their maids or slaves. It is vulgar how they buy chicken like nothing. Their individual purchase is more than what I make in a week, but that is my problem. I should have studied harder and paid more attention in class. What will happen in my future, 20 years from now?
On top of that my girlfriend is pregnant and I am not financially stable to married her yet. The number of staff to man the counter and kitchen hardly increased since its inception. Two of our regular guys have called in sick, and the hay that broke the proverbial camel's back is when this guy abused me for informing him that our chicken stock is finished, so I flipped!
And the wise man says....(must be a socialist)
Everybody was born on this world to perform their sacred duties, and they must do it well, whether menial or earth-shattering. It is clearly mentioned in all our scriptures. This case is the classic manifestation of the anger of a member of the economically challenged side of an otherwise prosperous capitalistic economy. The victims at the lower rung of the ladder have much bottled up anger directed at the contentedly flaunting opponents. History has shown repeatedly that this can trigger great human experiments that result in a significant change in man's economy. Disgruntled starving peasants barged into the Bastille in 1789 and guillotined royalties and noblemen. The Russians persecuted the Czar's family and Rasputin. In the present time, a frustrated Libyan graduate self-immolated to ignite the Arab Springs to ouster a seemingly indestructible tyrant. So beware! Capitalism is not perfect, but it is here to stay to satisfy the unsatisfiable satiety of man of wealth and power. Changes have to made to ensure that those who are marginalised are taken care of as well.
Good imagination. The customer actually was using his RM 132 voucher to buy his meal. In other words OC food.
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