Just as the restrictions that kept us within our borders were eased, I made a dash for it. I thought everyone would be excited to fly free as a bird all over again - the passengers would be thrilled to meet with their loved ones overseas, and the flight crew with the licence to serve in the airspace, ecstatic to scale the skies.
How wrong I was!
The powers that be probably decided to take an excellent last squeeze on travellers one more time, one for the road, before the scare of Covid dwindled away. Out of the blue (not mentioned in any pre-travel requisites), recipients of Sinovac vaccines needed to provide a negative report of their nasal swab for virus detection (PCR-Ag). New directives, it seems. When travellers expressed their dissatisfaction, the staff reassured them that they just happened to have a state-of-the-art laboratory at the airport, by the way, and results could be obtained within two hours, just in time for them to board their flights. How convenient! But the catch was that it cost RM500 when it was done for RM200 outside. Hey, if you could afford a flight ticket...
In my eyes, the flight crew did not display much enthusiasm for their newfound freedom. Maybe it was because they were scheduled on a 'graveyard route' - a route allocated to newbies, as a punishment or demotion, a trip to the Gulag. The flight (KUL-DEL) with the most number of unsettled passengers who are never satisfied and undeservedly feel flight attendants are like slaves on Captain Morgan's pirate ship, fit to be abused. To an outsider, the scene looked like a group of primary school teachers controlling many boisterous students - teachers running away, appearing busy and school whining, asking for this and that.
I remember my first international flight on MAS. Their tagline, service with a smile, was complemented with the secret to capturing a man's heart. I was puffed with a full meal, periodic snacks and free-flowing beverages. No thanks to the democratisation of air travel with the invasion of budget airlines, the flight menu on this regular flight too had been 'plebeianised'! Passing off shrivelled dehydrated chicken pieces for rendang is criminal. And a cake piece which looked like one obtained from a bread vendor?
The return trip was no better. Two hours of delay in flight take-off but a single breath of apology, but instead, the pilot gave a lethargic description of his flight path and altitude… 33,000 ft above Visakapatnam etc. No one word remotely resembling sorry, delay or beyond control in his wasteful banter. No one was bothered that the passengers may miss their connecting flights or other pressing engagement. Oh, what the heck? They are performing a charity mission...
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